Privacy Policy

1. Introduction

This Privacy Policy explains how Find My Worker collects, uses, stores, and protects personal information when customers, workers, and visitors use our website and services.

By using Find My Worker, you agree to the collection and use of information as described in this Privacy Policy.

2. Information we collect

We may collect information from customers, including:

• Name
• Phone number
• Email address
• Service location and address
• Service request details
• Preferred date and time
• Uploaded service-related images

We may collect information from workers, including:

• Full name
• Phone number
• Email address
• NIC number
• City and service area
• Service categories and experience details
• Uploaded NIC, work photos, or verification images
• Availability and preferred contact method

3. How we use your information

We may use personal information to:

• Create and manage service requests.
• Contact customers and workers about bookings.
• Assign or recommend suitable workers.
• Review and verify worker profiles.
• Provide customer support.
• Improve safety, trust, and service quality.
• Prevent misuse, fraud, or unsafe activity.
• Improve our website, services, and user experience.

4. Worker verification information

Workers may be asked to provide NIC details, service experience, work photos, and other verification information. This information is used to review worker profiles and improve customer trust.

We will not intentionally publish sensitive verification information, such as NIC images, publicly on the website. Public worker profiles, if introduced, should only show appropriate profile information such as name, service category, service area, rating, and experience summary.

5. Sharing information

We may share necessary booking information between customers and workers to complete a service request. For example, a worker may receive the customer’s name, phone number, location, and service details after a booking is confirmed.

We may also share information if required by law, legal process, or to protect the safety, rights, and property of Find My Worker, users, workers, or the public.

6. Data storage and security

We aim to store personal information securely and take reasonable steps to protect it from unauthorized access, misuse, loss, or disclosure.

However, no website, online platform, or storage system can be guaranteed to be completely secure.

7. Data retention

We may keep personal information for as long as needed to provide our services, manage bookings, verify workers, resolve disputes, comply with legal obligations, and improve platform safety.

Users may contact us to request deletion or correction of their personal information, subject to legal, operational, and safety requirements.

8. Cookies and analytics

Find My Worker may use cookies or similar technologies to improve website functionality, understand usage, and improve user experience. If analytics tools are added in the future, this policy should be updated to explain what tools are used and what data is collected.

9. Your choices and rights

You may contact Find My Worker to request:

• Access to personal information we hold about you.
• Correction of inaccurate information.
• Deletion of information, where applicable.
• Withdrawal or update of worker registration details.

10. Children’s privacy

Find My Worker is not intended for use by children. Users should not submit personal information on behalf of a child unless they have the legal authority to do so.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

12. Contact us

If you have questions about this Privacy Policy or want to request access, correction, or deletion of your information, contact Find My Worker using the contact details provided on the website.