Terms and Conditions

1. Introduction

Welcome to Find My Worker. These Terms and Conditions explain the rules for using our website and services. By using Find My Worker, you agree to follow these terms.

Find My Worker is a service booking platform that helps customers request local workers for home and business services such as A/C service, electrical work, plumbing, cleaning, general repairs, carpentry, and handyman work.

2. Our role

Find My Worker helps connect customers with workers and service providers. We may help with service requests, worker assignment, communication, verification, and support. However, workers may provide services as independent service providers and not as direct employees of Find My Worker unless clearly stated otherwise.

3. Customer responsibilities

Customers are responsible for:

• Providing accurate contact, location, and service details.
• Being available at the agreed service time.
• Providing safe access to the service location.
• Treating workers respectfully and fairly.
• Paying agreed charges, if payment applies.

4. Worker responsibilities

Workers are responsible for:

• Providing accurate personal, contact, and skill information.
• Submitting truthful verification details.
• Arriving on time for accepted jobs.
• Providing services safely and professionally.
• Respecting customers, their property, and privacy.

5. Worker verification

Find My Worker may review worker details, service experience, NIC information, uploaded images, and other verification information. Verification is intended to improve trust, but it does not guarantee that every service will be error-free or risk-free.

6. Bookings and service requests

A customer can submit a service request through the website. After a request is submitted, Find My Worker may contact the customer, confirm details, and assign or recommend a suitable worker.

A booking is not confirmed until Find My Worker or the assigned worker confirms the request.

7. Pricing and payments

Any prices shown on the website may be estimates or starting prices. Final charges may depend on the job type, location, materials, urgency, inspection results, and worker availability.

Payment terms, if applicable, should be confirmed before the service begins.

8. Cancellations and rescheduling

Customers and workers should inform Find My Worker as early as possible if a booking needs to be cancelled or rescheduled. Repeated cancellations, no-shows, or misuse of the platform may result in limited access to the service.

9. Safety and prohibited behavior

Users must not:

• Provide false or misleading information.
• Use the platform for illegal activities.
• Harass, threaten, abuse, or discriminate against others.
• Misuse customer or worker personal information.
• Damage property or act in an unsafe manner.

10. Reviews and feedback

Customers may be able to provide ratings, reviews, or feedback about workers or completed services. Reviews should be honest, respectful, and based on real experiences. Find My Worker may remove reviews that are abusive, false, irrelevant, or inappropriate.

11. Limitation of liability

Find My Worker will try to provide a reliable platform and support process. However, to the maximum extent permitted by law, Find My Worker is not responsible for indirect losses, loss of income, damage caused by user-provided false information, or issues outside our reasonable control.

12. Account suspension or removal

We may suspend, restrict, or remove access to Find My Worker if a customer or worker violates these terms, provides false information, misuses the platform, or creates safety or trust concerns.

13. Changes to these terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a new “Last updated” date.

14. Contact us

If you have questions about these Terms and Conditions, contact Find My Worker using the contact details provided on the website.